Privacy Policy

Last updated: March 23, 2026

This Privacy Policy describes how Forge Resilience collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Our approach to data management reflects the same principles of trust and transparency we bring to our resilience training programs.

Information We Collect

We collect information in several ways to provide and improve our services. When you register for our courses, we gather personal details including your name, email address, phone number, and any information you choose to share about your resilience journey. We also collect usage data automatically, such as which courses you access, your progress through training modules, and how long you spend on different sections of our platform.

Additionally, we collect technical information about your device and browsing behavior, including your IP address, browser type, and pages visited. This helps us understand how you interact with our content and optimize your learning experience.

How We Use Your Information

We use your personal information to deliver the adaptability training and resilience courses you’ve enrolled in. Your data enables us to track your progress, provide personalized learning recommendations, and send course updates and announcements. We analyze usage patterns to continuously improve our training materials and make sure our growth mindset curriculum meets your needs.

We may use your information to contact you about new courses, special offers, or important updates to our services. We also use aggregated, anonymized data to conduct research on the effectiveness of our mental toughness training and to share insights with the broader resilience-building community.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can also request a copy of all data we hold about you in a portable format. If you no longer wish to receive marketing communications from us, you can opt out by updating your preferences in your account settings or by contacting us directly.

We do not sell or share your personal information with third parties for their marketing purposes. We may share your data with service providers who assist us in operating our platform, but they are bound by confidentiality agreements and may only use your information as necessary to provide their services to us.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and understand how you use our website. These small files are stored on your device and help us remember your preferences, keep you logged in, and track which parts of our resilience training are most helpful to you. Some cookies are essential for our website to function, while others are optional and improve personalization.

You can control cookies through your browser settings and choose to disable them if you prefer, though this may limit some features of our platform. We also use analytics tools to measure website performance and user engagement, helping us refine our setback reframing techniques and support network resources.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is encrypted during transmission and stored securely on our servers. We maintain regular security audits and update our systems to address emerging threats.

While we take data protection seriously, no online system is completely risk-free. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized access to your account.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain information. Aggregated, anonymized data may be retained indefinitely for research and analysis purposes.

Third-Party Links

Our website may contain links to external resources and partner websites that support resilience building and personal development. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child’s account. Parents or guardians who believe their child has provided information to us should contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

International Data Transfers

If you are located outside Malaysia, please note that your personal information may be transferred to and processed in Malaysia. By using our services, you consent to this transfer. We take appropriate measures to ensure that your data receives adequate protection regardless of where it is processed.